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Career Opportunities

South Mesa Veterinary Hospital is locally operated as a proud member of the PetVet Care Centers Network.

Current Job Openings

Jobs Position Apply

CSR

General Information:

  • Answer phones with top-notch customer service.
  • Identify and work compassionately with clients in various emotional states, either due to their pet, wait times, scheduling glitches, etc.
  • Respond to inquiries about the range of services our practice provides.
  • Recognize the symptoms of pet(s) and owners in crisis; handles basic medical emergencies appropriately.
  • Assist owners when picking up medications or special dietary products; answers questions.
  • Coordinate the flow of pets and owners in the lobby
  • Receives and distributes incoming mail; processes and stamps outgoing mail.
  • Inputs data to practice management software to check pets in; makes simple postings to accounts; compiles data for various reports.
  • Types and edits a variety of correspondence, reports, memoranda, and other material ensuring accuracy.
  • Performs cashiering duties; processes refunds, returns and credits as needed
  • Organizes and processes all payment plans.
  • Processes billing statements and collections
  • Coordinates and schedules appointments; calls owners scheduled for the next day to remind them of their appointments, appointment times, and any special instructions, such as the need for fasting, withholding or administering medications.
  • May assist with retail sales
  • May weigh pets when they come in for exams, procedures, etc.
  • Responds to client emails
  • Processes faxes
  • Obtain previous records from other facilities and adds to patient chart
  • Calls clients whose pets are overdue for vaccines, grooming, medication refills, etc.
  • Take medication refill requests and messages for doctors

Personal Expectations:

  • Maintain a professional appearance (clothes and attitude).
  • Shows up for work regularly; full time presence at work is essential for every shift
  • Willing to learn basic veterinary medicine terminology
  • Become familiar with retail products, medications, vaccinations, routine testing, and heartworm/flea preventatives and be able to confidently discuss with clients
  • Able to identify conditions over the phone that can potentially be emergencies and scheduling those appointments appropriately
  • Able to use Windows based computer systems, word processing, email, web search and other skills needed to use software.
  • Able to reconcile the drawer and complete end of day duties at the close of the day
  • Uses effective and appropriate methods of interacting with others.
  • Completes tasks quickly and thoroughly without prompting.
  • Adapts easily to changing demands and manages multiple priorities effectively
  • Uses appropriate administrative and clerical procedures and systems for managing office work.
  • Demonstrates responsibility in completing all job tasks
  • Works cooperatively with the team to address tasks and accomplish goals
  • Monitors and reviews information thoroughly and maintains an organized system for all documents
  • Manages time and prioritizes work tasks effectively

Qualifications:

  • High school diploma or GED
  • May consider an equivalent combination of education, certification, training, and/or experience.
  • Knowledge of clerical procedures such as alphabetizing files and records
  • Must be flexible with scheduling and able to work some weekends and holidays
  • Depending on functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking
  • May involve some climbing, balancing, stooping, kneeling, crouching, or crawling
  • Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds)
 

Benefits:

  • 401(k)
  • 401(k) matching
  • Continuing education credits
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Uniform allowance
  • Vision insurance

Schedule:

  • 10 hour shift
  • No nights
  • Job Type: Full-time
  • Wages: $15.00 - $18.00 per hour
  • Expected hours: 30 – 40 per week
  • Work Location: In person

Pay Range
$15$18 USD

PetVet Care Centers, Inc. is one of the nation’s leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.

 

 

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Why Consider Our Fort Collins Hospital?

At South Mesa Veterinary Hospital, our team members all share the same passion for making and keeping animals healthy.

Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.

We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.

  • We invite you to explore your veterinary career options with South Mesa Veterinary Hospital, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.
    - South Mesa Veterinary Hospital Team
OUR CORE VALUES

Integrity

Local Leadership

Compassion

Excellence

Personalized Relationships

New Patients Welcome

South Mesa Veterinary Hospital is accepting new patients to our veterinary hospital! Our team is passionate about the health of Fort Collins pets. Reach out today to book your pet's first appointment.

Request Appointment

(970) 226-6526 Contact